• Learning at a Higher Level

    Effective learning to help us be better, safer, and make fewer errors in everything we do.

  • Important Notice

    Regarding Corona Virus

    An Abundance of Caution

    At Bright Spot, our goal is to help people to be better and safer. Given the guidance presented by government and other medical sources, continuing to conduct live, on-site presentations to large groups of people is not consistent with that goal. We therefore have cancelled all scheduled live, onsite presentations through October 31, 2020. We are working with our clients to meet their needs through the use of virtual meetings, seminars, and training courses.

     

    We are working to rapidly expand our capability to convert all of our live programs to quality, effective virtual programs. Please feel free to contact us with any questions or concerns.

  • Northeast Virtual Aviation Safety Stand Down
     

    Event was held on Saturday September 12, 2020
    If you missed the event, a recording will be available by Sept. 19, 2020
    A link to the recording will be posted here when it is available.

  • What We Do

    WE help people to be better at what THEY do.

    HUMAN ERROR REDUCTION

    To err is human...but we can all learn to be better!

    Our cognitive approach is based on our expertise in human factors.

    IMPROVED SAFETY

    Fewer errors means fewer accidents!

    We can learn to be safer in everything we do.

  • Services

    Let us help you or your company to Be Better!

    FOR INDIVIDUALS

    Pre-made Online Courses

    We have a variety of programs and courses available. Our "Being Better" program is designed to, well, be better. Check out our specialized aviation programs, most valid for FAA Wings Credit.

     

    Check out our partial course list

    FOR COMPANIES

    Custom Designed Courses

    Lessons learned from our extensive involvement in aviation safety can be applied to any high-stakes industry. We will design a program to help reduce errors, improve productivity, and increase safety. Our unique, high-level courses are highly interactive and include simulations. No need for your own learning management system. We have an extremely cost effective solution.

     

    Do you need a custom course to teach a process or the operation of a specific piece of equipment? Our course design experts will work closely with your subject matter experts to create a high-level course that includes detailed simulations.

    info@brightspotschools.com

    FOR EVENTS

    Live On-Site Programs

    Need a dynamic, high-energy live program? Our experienced presenters will keep your attendees engaged and energized! Whatever your industry or event, we can deliver an extraordinary, entertaining program. Live webinar programs are also available and yield significant cost savings. Contact us for details!

    info@brightspotschools.com

  • Aviation Learning

    The following courses are presently available to groups such as flying clubs or EAA chapters via live, interactive webcast. Contact us for a no-obligation price quote.

    Personal Safety Audit for Pilots

    Valid for FAA Wings BK-1, BK-2, BK-3, AK-1, AK-2

    This personal coaching activity includes virtual meetings with an experienced flight instructor who will act as a mentor to review knowledge, practices, and procedures. An initial consultation will identify areas needing attention. Individualized activities will be assigned and follow-up virtual meetings will be scheduled. Up to a total of 4.0 hours of virtual meeting time is included. The program must be completed within six months of the start date. However, extension requests may be granted if extenuating circumstances warrant.

    Upon completion of the program the pilot will have a complete set of custom checklists, and a memorized set of briefings, a personal minimums checklist or FRAT, and a recurrent training plan. Additionally, the pilot will have increased awareness of stabilized approach criteria, collision avoidance techniques, stall/spin avoidance, runway safety procedures, wake turbulence avoidance, fitness-to-fly criteria, flight planning procedures, weather hazards, and more.

    Course fee: $279. Click here to enroll.

     

    virtual aviation safety stand-down

    Virtual Aviation Safety Stand-Down

    Valid for all three FAA Wings Knowledge Credit at the Basic Level (Basic Knowledge-3, Basic Knowledge-2, Basic Knowledge-3)

    This live event takes the traditional aviation safety stand down to the next level! We are moving the stand down into the "virtual" world. Learn from top presenters as they share their expertise while we all safely practice social distancing.

    The event includes multiple different live presentations, each followed by Q&A.

    Attendees may participate by attending via a desktop or laptop computer as well as on most mobile devices.

    The Safety Stand Down program lasts approximately four hours and is valid for all three FAA Wings Knowledge credits at the Basic Level.

    The event has passed. To view a recording of the entire event: (Wings credit not available for viewing the recording)

    Visit the Event Website

    More information: info@brightspotschools.com

    Human Factors for Pilots (Basic)

    Valid for All 3 FAA Wings Credits at the Basic Level (Basic Knowledge-1, Basic Knowledge-2, Basic Knowledge-3)

    Nearly all aviation accidents have their roots in human error. This updated course will present basic human factors and apply them to Aeronautical Decision Making (ADM) and Risk Management. The influence of the unconscious mind, including our cognitive biases, is explored without the psychobabble, but with practical application examples. Some accident analyses are presented to illustrate important concepts.

    Course fee: info@brightspotschools.com

     

    Presently offered online also. For online delivery, lessons are primarily delivered via narrated video. Pertinent documents are available for download and review quizzes are provided for each section. A final course quiz must be successfully completed to earn FAA Wings credit. Completion time is approximately 5.5 hours.

    Course fee: $199. Click here for more information and to register.

    Human Factors for Pilots (Advanced)

    Valid for All 3 FAA Wings Knowledge Credits at the Advanced Level (Advanced Knowledge-1, Advanced Knowledge-2, Advanced Knowledge-3)

    This interactive course builds upon the basic concepts by delving deeper into the human decision making processes with the goal of making better decisions. The impact of our cognitive biases is examined and practical scenario simulations are provided.

    Completion time is approximately 3.5 hours

    Course fee: info@brightspotschools.com

    Human Factors for Pilots (Master)

    Valid for All 3 FAA Wings Knowledge Credits at the Master Level (Master Knowledge-1, Master Knowledge-2, Master Knowledge-3)

    Building on the Basic and Advanced Levels, this interactive course serves as a capstone to human factors as they impact aviation safety. The interactivity of the various factors is illustrated through examples. This course is highly interactive with many simulations to take the pilot through practical, real-world scenarios.

    Completion time is approximately 3.5 hours

    Course fee: info@brightspotschools.com

    Combating Mental Inertia

    Valid for 1 FAA Wings Knowledge Credit at the Basic Level (Basic Knowledge-3)

    It is widely recognized that humans tend to continue with a task once it is started. Pilots sometimes continue with a flight even when evidence indicates that the plan should be changed or abandoned.

    This course examines the forces in the unconscious mind that cause this behavior and provides some practical mitigation strategies to improve safety.

    The course will require approximately one hour to complete. A final quiz at the completion of the course is required to earn FAA Wings credit. Successful completion of the course and the quiz is valid for one Basic Knowledge-3 credit in the FAA Wings Pilot Proficiency Program.

    Course fee: Free. Click here to enroll.

     

    Urgent Decision Making

    Not valid for FAA Wings Credit

    Created primarily for pilots, this course discusses three kinds of decision making, but focuses on urgent decision making. The course draws from recent research on how the unconscious mind can influence decision making and how it can be trained to make better decisions when seconds matter.

    Course fee: Free. Click here to enroll.

     

  • The Being Better Program

    Program Overview

    More than a year in development and continually being expanded, the program explains how our humanness often interferes with our decision making and negatively impacts our performance. But to help us be better at everything we do, it provides practical improvement techniques derived from accepted human factors principles. Its dynamic interactivity keeps attendees engaged and facilitates learning through the use of exercises and demonstrations.

     

    The program is easily adaptable for use by individuals or in a wide variety of industries and organizations. The core program is suitable for any individual who wants to make better decisions and have improved overall performance.

     

    Special editions of the program have been created for use in human medicine, veterinarian medicine, aviation maintenance, aviation flight operations, fire service, pharmaceutical manufacturing, and surface transportation. The program is also easily adaptable for use in high-value manufacturing, and all mission critical industries.

     

    This engaging program can be effectively delivered live, on-site or live via webcast. Our webcast system is well-suited to interactivity so that live discussion between the presenter(s) and attendees is easily accomplished. The program is also well-suited for use at hybrid events. These events are produced at the Bright Spot facilities and delivered via webcast simultaneously to multiple locations with each location having a facilitator for local discussion.

     

    The program features three levels each requiring approximately six hours of engagement. Attendees may elect to achieve a basic level of competency, primarily in the area of error reduction by completing Level 1. Completion of Level 2 will build on the concepts of Level 1 to explore how to be better at almost everything by learning more about interpersonal skills, identifying and dealing with personality traits, teamwork, delivering and conducting meetings, effective questioning, negotiating, and more. Level 3 seeks to raise the bar to the highest level of learning, correlation, so that the concepts can be applied to solve real world problems and to help others be better at almost everything they do. Those who successfully complete all three levels, will be awarded a certificate as a Human Factors Practitioner.

     

    Several versions of the program will also be available online soon.

     

    The program, in any of its forms, can be branded for a client at minimal additional cost.

     

    Contact us for a free consultation on how we might help your company or organization "Be Better!" (Don't worry, our marketing is very low key. We do not believe in high pressure, relentless sales pitches.)

     

    info@brightspotschools.com

    Coming Soon-The Being Better Program Live, Online!

    Join our mailing list to be updated on schedules

    More than a year in development and continually being expanded, the program explains how our humanness often interferes with our decision making and negatively impacts our performance. But to help us be better at everything we do, it provides practical improvement techniques derived from accepted human factors principles. Its dynamic interactivity keeps attendees engaged and facilitates learning through the use of exercises and demonstrations.

     

    The program is easily adaptable for use by individuals or in a wide variety of industries and organizations. The core program is suitable for any individual who wants to make better decisions and have improved overall performance.

     

    Special editions of the program have been created for use in human medicine, veterinarian medicine, aviation maintenance, aviation flight operations, fire service, pharmaceutical manufacturing, and surface transportation. The program is also easily adaptable for use in high-value manufacturing, and all mission critical industries.

     

    This engaging program can be effectively delivered live, on-site or live via webcast. Our webcast system is well-suited to interactivity so that live discussion between the presenter(s) and attendees is easily accomplished. The program is also well-suited for use at hybrid events. These events are produced at the Bright Spot facilities and delivered via webcast simultaneously to multiple locations with each location having a facilitator for local discussion.

     

    The program features three levels each requiring approximately six hours of engagement. Attendees may elect to achieve a basic level of competency, primarily in the area of error reduction by completing Level 1. Completion of Level 2 will build on the concepts of Level 1 to explore how to be better at almost everything by learning more about interpersonal skills, identifying and dealing with personality traits, teamwork, delivering and conducting meetings, effective questioning, negotiating, and more. Level 3 seeks to raise the bar to the highest level of learning, correlation, so that the concepts can be applied to solve real world problems and to help others be better at almost everything they do. Those who successfully complete all three levels, will be awarded a certificate as a Human Factors Practitioner.

     

    Several versions of the program will also be available online soon.

     

    The program, in any of its forms, can be branded for a client at minimal additional cost.

     

    Contact us for a free consultation on how we might help your company or organization "Be Better!" (Don't worry, our marketing is very low key. We do not believe in high pressure, relentless sales pitches.)

     

    info@brightspotschools.com

  • Being Better Courses

    More courses coming soon!

    Being Better - Level 1

    Gain an understanding of our humanness and learn how to be better and safer at everything.

    Chapters include: To Err is Human, Our Human Limitations, The Psychology of Being Human, Sinister Sisters (Stress & Fatigue), Human Error Facilitators, Decision Making, and Interpersonal Communication. This interactive program includes scenario simulations to provide practice in "Being Better."

    Completion time is approximately 8 hours.

    Available as online course or as live, interactive webcast

    Course fee: Request a quote info@brightspotschools.com

    Being Better - Level 2

    We might call this course "Better Yet!"

    This interactive course concentrates on building better interpersonal relationships, improving personal and performance skills, and working better in groups and teams. Learn how to create and implement a "Continuous Improvement Program" for yourself, your team, and your company.

    Prerequisite course: being Better - Level 1

    Completion time is approximately 8 hours

    Available as online course or as live, interactive webcast

    Course fee: Request a quote info@brightspotschools.com

    Error Reduction for the Manufacturing Industry

    A Special Targeted Edition of Being Better

    Aimed at the front lines of manufacturing, this interactive program has proven to significantly reduce human error in the workplace. By learning more about the root causes of errors, we can avoid, trap, and mitigate the effects of errors thereby reducing waste and increasing productivity. Can be branded and/or customized for your company. Contact us for more information 

    Completion time is approximately 2 hours, but can be taken online as 12 modules of approximately 10 minutes each.

    Available as online course or as live, interactive webcast

    Course fee: Request a quote info@brightspotschools.com

    Error Reduction for Management

    A Special Targeted Edition of Being Better

    The higher up in the company a person is, the more costly are his or her errors can be. This program has been specially formulated for middle management through the C-Suite and can be branded and/or customized for your company. Contact us for more information,

    Completion time is approximately 4 hours.

    Available as online course or as live, interactive webcast

    Course fee: Request a quote info@brightspotschools.com

  • The Being Better Blog

    Thoughts on Being Better at Everything we Do

    by Gene Benson Much has been written about learning from our mistakes. Accident analysis is all about learning from the mistakes of others. But we can kick that up a notch by also learning from the accident or incident that was narrowly avoided. Aviation has been a leader in looking at the...
    ---by Gene Benson Much of my work as the primary author of the Being Better program has come from my work in aviation safety. Much has been written lately about our emotional intelligence and our reaction to offending comments or statements from others. We have been addressing this in aviation...
    ---by Gene Benson Once, as a middle-manager, I had a boss who was adamant that people did not change. He was very firm in his belief that any employee exhibiting undesirable traits should be replaced without any effort to improve the employee’s performance. That policy would not be acceptable...
    More Posts
  • Join Our Mailing List

    Being Better Program Live, Online Very Soon!

    Be informed about upcoming webinars, courses, blog posts and more.

    We never sell, rent, or otherwise share your information without your permission.

  • Contact Us

    Tell us how we can help you or your company to be better.

    All Posts
    ×